1. Warranty case:

  • Products within the warranty period.
  • The product has a manufacturing defect.

2. Cases not covered by the warranty:

  • Products are scratched, faded due to long-term use or due to not following our instructions.
  • Customers arbitrarily edit products such as coloring, printing, drawing more on the product.
  • The product is tampered with, soiled, or glued on, as well as other matter.
  • Product damage caused by customer.

3. Conditions of exchange or refund:

  • The product is found to be defective by the manufacturer upon receipt.
  • The product is not the same as the product you ordered on our website.
  • Note:
    • You need to return the goods within 8 working days from the time you receive the goods.
    • Returned products need to have the same tags, boxes, and packaging as when they were received.

4. Contact Us

If you have any further questions or comments or wish to report any problematic Content or Contribution, you may contact us by: