FREQUENTLY ASKED QUESTIONS
Of course. Our products delivered to you are guaranteed to be the same as the images we have published on our website as well as the images we send you via email with products designed according to your requirements.
In case if the product you received is not correct you can contact us for a refund.
You can review your order on the account you have registered with us. Or you can also review on your email. After you have successfully placed your order, the system will send you a copy of the invoice.
We accept returns and refunds in some cases. If you want to return the goods, please read the "Terms of return and refund" and follow the instructions.
Yes. We will soon be adding items that are reported as out of stock. If the product is no longer available, we will remove it from the store. Products that are out of stock will be added soon.
If an item has a custom design service, we will offer a custom design option at an upfront cost. After you place an order, please send an email with the order number and necessary information for the design. We will contact you to receive and request more pictures if needed. Tailor-made orders are usually completed in 3-10 days. So consider your time.